Contact Center Representative - Remote in Illinois Job at KO Business Solutions, Darien, IL

ZGlnOU5NVWQ3b1o2LzVGcDdzb0dacFZSQXc9PQ==
  • KO Business Solutions
  • Darien, IL

Job Description

KO Business Solutions is looking for temp-to-hire Contact Center Representatives to support a variety of projects. This position supports temporary outbound calling and texting projects for various clients of KO Business Solutions. Individuals interested in this position need to be able to adapt to new projects each week and provide excellent customer service. 

Pay Rate: $16/hr

Location: Remote in the state of Illinois

Schedule: Candidates must have availability between 7 am - 7 pm CST. Schedule does fluctuate based upon client need.

*Hours may fluctuate weekly, some weeks there is a need for overtime and other weeks could be less than 40 hours.

Job-Type : Temp-to-Hire

The Contact Center Representative will be responsible for the following:

  • Utilize CRM system to access call list.
  • Provide coverage and be proficient in supporting multiple clients. 
  • Accurately read through scripts to consumers and manage professional conversations.
  • Maneuver through difficult conversation by using customer service skills to deescalate calls.
  • Enter appropriate data into multiple systems.
  • Maintain daily, weekly and monthly goals as required by management.

Requirements

  • High School Diploma
  • Strong Computer Skills
  • Professional phone skills
  • Ability to adapt to change
  • Capability to multi-task in a fast-paced environment

Benefits

  • Medical, Dental & Vision after 30 days or conversion
  • 401K Plan available after conversion

 

Equal Opportunity Employer

KO Business Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Type: Full-Time

Pay Rate: $16/hr

Location: Remote

#INDKO

Job Tags

Full time, Temporary work, Local area,

Similar Jobs

Spread Your Wings, LLC.

Independent Living Skills Life Coach Job at Spread Your Wings, LLC.

&##128153; Now Hiring: Independent Living Skills Life Coach (Entry-Level)&##128338; Full-Time &##128205; Covering the Napa/St. Helena/Sonoma area &##128184; Perks: ~$22 per hour ~ Monday through Friday (day shift)~ Team support, training, solid career with growth... 

SummitRidge Hospital

CASE MANAGER (MSW) Job at SummitRidge Hospital

 ...Responsibilities Due to continued growth, we are seeking an experienced Social Services Case Manager (PRN)with recent behavioral health experience. Essential Job Functions include but are not limited to providing clinical social work expertise to hospital wide programs... 

Keurig Dr Pepper Inc.

Merchandiser Stocker Job at Keurig Dr Pepper Inc.

 ...Job Overview: Merchandiser for Greater Redding, Anderson, Red Bluff, Cottonwood, CA Hiring Immediately The Merchandiser is responsible for providing high-quality merchandising support for Keurig Dr Pepper brands like 7UP, Snapple, Core, Bai and other fan favorites... 

Get It - Finance

Full Charge Bookkeeper Job at Get It - Finance

 ...professional with a passion for numbers? We're looking for a Full-Charge Bookkeeper / Accounting Assistant to join our dynamic and fast-paced CPA...  ...and efficiency. - Work with QuickBooks Desktop, QuickBooks Online, and Microsoft Office to maintain financial records. - Handle... 

Hilton Sandestin Beach

Beach Attendant Job at Hilton Sandestin Beach

 ...tolerate environmental conditions, sometimes extreme.* Knowledge of sports, ability to swim required.* Must have good eyesight and...  ...veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.