OVERVIEW
Desert Aircraft is seeking a Customer Success and Order Support Specialist who will serve as the first point of contact for inbound calls and email inquiries. This individual will support new customers, existing customers, and incoming leads by providing accurate information, processing orders, updating account details, and helping customers receive the right products at the right time.
This is an individual contributor role with no direct reports.
ABOUT THE COMPANY
Desert Aircraft is the industry leader in giant scale model airplane engines. We design, build, and service our engines at our Tucson Arizona factory. With our focus on performance, quality, and customer service, Desert Aircraft engines continue to be the dominant engine for sport and competition flying. We also support Drone and UAV technology.
WHAT YOU'LL DO
QUALIFICATIONS
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Desert Aircraft recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume!
Benefits
Work Location: In person
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