Job Description

Location: Houston, TX

Job Summary

The Epic Cupid Application Analyst is responsible for enhancing the functionality, stability, and efficiency of healthcare information systems. This role involves analysis, design, configuration, testing, and implementation of Epic applications, with a focus on ensuring seamless workflows and optimizing operational performance. The analyst provides continuous support, troubleshooting, and advisory services to end users while contributing to project initiatives, system upgrades, and training efforts. This position typically reports to an Information Systems leadership team member.

• Associate degree preferred

• Epic Certification required (Cupid module preferred)

• 2 years of experience in healthcare, education, or technology-related roles

• 3 years of progressively responsible experience in systems development, implementation, or healthcare information systems (preferred)

• Experience supporting or configuring Epic or other EHR systems (preferred)

• Working knowledge of Epic application support tools, methodologies, and workflows

• Strong technical aptitude and analytical skills

• Solid planning, organizational, communication, and customer-service skills

• Experience in large, complex IT environments preferred

• Ability to collaborate effectively with stakeholders across departments

• Translate user needs and business requirements into Epic application specifications

• Participate in workflow assessments and recommend enhancements

• Develop and deploy queries, reports, and business solutions within Epic and integrated systems

• Assist with build changes under established development standards

• Maintain working knowledge of assigned Epic modules and related systems

• Support system configuration, version upgrades, and technical documentation

• Provide end-user support, troubleshooting, and system optimization

• Participate in on-call rotation for after-hours application support

• Assist with training, onboarding, and user education initiatives

• Support project tasks with moderate supervision

• Collaborate with team leads and project managers on timelines, priorities, and implementation activities

• Identify issues, propose solutions, and escalate as needed

• Provide recommendations for workflow improvements and system enhancements

• Deliver high-quality support and service to clinical and operational teams

• Communicate effectively across technical and non-technical audiences

• Maintain strong interpersonal relationships and collaboration

• Support organizational initiatives related to quality, safety, efficiency, and compliance

• Participate in ongoing professional development, training, and competency maintenance

• Serve as a mentor or resource to junior team members as needed

• Perform other duties as assigned

For more details reach at   shubham.sharma@navitassols.com.

About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

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