Job Description

Req ID: 335910

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Specialty Seller BPO, Contact Center(Remote) US to join our team in New York, New York (US-NY), United States (US).

Position Summary

We are seeking a seasoned Business Process Specialty Seller Contact Center with a proven track record of leading and closing large, complex BPO and BPaaS deals. This senior-level sales professional will play a pivotal role in identifying strategic opportunities, building trusted relationships with C-level executives, and positioning transformative business process solutions that drive operational efficiency and business outcomes for our clients.

Key Responsibilities

• Lead the end-to-end sales cycle for multi-million-dollar BPO deals , from initial engagement through contract closure.
• Develop and execute a strategic go-to-market plan in collaboration with practice leaders, industry teams, and alliance partners .
• Build strong executive-level relationships with client stakeholders, including CFOs, COOs, and Heads of Operations.
• Identify client pain points and position tailored business process transformation solutions , enabled by automation, AI, and industry accelerators.
• Collaborate with solution architects, pricing teams, legal, and delivery to structure winning, commercially sound proposals.
• Stay current on industry trends, competitive positioning, and emerging technologies relevant to BPO and digital operations.
• Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards.

Required Qualifications

• 15+ years of experience in BPO / Business Process Services sales with a deep understanding of outsourcing models.
• Demonstrated success in selling large, complex, global BPO deals (>$20M TCV).
• Industry experience in Contact Center preferred.
• Expertise in engaging consultatively to solve process challenges related to  Contact Center, Customer Experience, or industry-specific processes .
• Strong financial acumen and ability to structure complex deal constructs.
• Exceptional executive presence, communication, and relationship-building skills.
• Experience working within or selling to Fortune 1000 clients.

Preferred Attributes

• Ability to bridge business value with enabling technologies such as AI, analytics, and automation .
• Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams.
• Track record of exceeding sales targets and contributing to revenue growth.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $170,600 - $283,00 . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. 

This position may also be eligible for incentive compensation based on individual and/or company performance. 

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at  us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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