Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:
A people and business leader of two store locations including Performance Demos (Winter Ski/Board Rentals & Summer Bike Rentals) as well as our Showcase snowboard store. Responsible for maximum profitability and productivity. Implements and maintain company policies for stores within an area. Conducts recruiting, hiring, training, coaching and appraisals of store positions. Establishes store level expectations and guidelines.

Job Specifications:

• Starting Wage: $68,640.00 - $73,000 + annual bonus
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

• Oversee store operations and performance maintaining up to date knowledge of products and trends to forecast future performance and stores needs
• Manage operational budget striving to achieve and exceed store contribution budget
• Recruit, hire, train and develop leaders within organization
• Create a rewarding environment; generate a team atmosphere
• Oversee all store operations in assigned area on a daily basis
• Be a role model and administer company policies and procedures
• Review and document employee performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
• Partner with leadership to gather feedback and input on store performance, training, and continuous improvement opportunities.
• Ensure excellent customer service through timely response to customer questions, suggestions, complaints, and recognition by management
• Other duties as assigned, including specialty areas like merchandising and rentals

Job Requirements:

• Self-motivated with the ability to multi-task
• Ability to work a flexible schedule including nights, holidays, and weekends
• Ability to organize and prioritize multiple tasks in a fast-paced sales environment
• Organization and planning skills
• Strong operational skills in a customer-service environment
• Team-building skills
• Excellent communications skills both written and verbal
• Proficient in MS Office Products; Excel, Word, Outlook and PowerPoint
• Bachelor's Degree, or equivalent work experience

The expected pay range is $68,640.00 - $73,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  511634
Reference Date: 09/13/2025 
Job Code Function: Store Operations

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