Job Description

This is a remote position.

Job Title: Epic Inpatient Procedure Orders Application Analyst – Go-Live Support (Remote, 3-Month Contract)

Start Date: ASAP

Location: Remote (U.S.-based preferred)

Engagement Type: 3-Month Contract, Full-Time Hours

Schedule: Core business hours + Go-Live On-Call Rotation

Position Overview

We are seeking an experienced Epic Inpatient Procedure Orders Application Analyst to support a large health system during a critical Epic go-live period. This is a 3-month remote contract focused primarily on break/fix support , ticket resolution, and stabilization of inpatient procedure ordering workflows .

The consultant will work in a fast-paced, high-volume environment supporting clinicians and operational users, and must be comfortable participating in an on-call rotation during the go-live window to ensure rapid response to issues impacting patient care.

Key Responsibilities

• Provide day-to-day break/fix support for Epic Inpatient Procedure Orders during and after go-live.
  
• Triage, investigate, and resolve incident and service request tickets related to inpatient procedure ordering, including:
  
• • Diagnostic and therapeutic procedure orders
    
  • Pre-procedure workflows
    
  • Order sets, preference lists, and order panels
    
  • Status tracking and downstream routing to ancillary systems
    
• Work within the organization’s ITSM/ticketing system to manage, prioritize, and document all work.
  
• Collaborate closely with physicians, advanced practice providers, nurses, and ancillary departments (e.g., surgery, radiology, cardiology, procedural areas) to understand issues and validate fixes.
  
• Perform root cause analysis and implement durable solutions that minimize repeat issues.
  
• Maintain and optimize Epic Procedure Orders build , including:
  
• • Orderables and procedures
    
  • Order sets and preference lists
    
  • Display and documentation fields
    
  • Best Practice Advisories (BPAs) and decision support related to procedure orders
    
• Coordinate with other application teams (e.g., Inpatient Orders, Clin Doc, Beacon, Radiant, OpTime/Anesthesia, Cupid , etc.) to support integrated workflows.
  
• Participate in on-call rotations (evenings, nights, weekends as needed) during the go-live period to support 24/7 inpatient operations.
  
• Follow established change management processes , including promotion practices, documentation, and approvals.
  
• Create and maintain documentation for known issues, fixes, configuration changes, and best practices for procedure orders.
  

Preferred Qualifications

• Experience supporting large, multi-hospital health systems on Epic Inpatient.
  
• Familiarity with integrated workflows involving Epic modules such as ClinDoc, Radiant, OpTime/Anesthesia, Cupid, Beacon, and Resolute.
  
• Prior involvement in testing cycles (unit, integrated, and regression testing) for inpatient functionality.
  
• Experience developing tip sheets, job aids, or quick reference guides for clinical end users.
  

Contract Details

• Duration: Approximately 3 months (extension possible based on project needs).
  
• Start Date: ASAP – ability to onboard and ramp quickly is required.
  
• Location: 100% remote; may require extended hours to align with hospital operations and go-live demands.
  
• Hours: Full-time (40 hours/week) with additional hours possible during peak go-live and on-call coverage.
  

Requirements

Required Qualifications

Epic certification or accreditation in a relevant module (e.g., Orders, Inpatient, or Procedure Orders) or equivalent demonstrable experience supporting Epic Inpatient procedure ordering.

2+ years of experience as an Epic Application Analyst with a focus on Inpatient Orders and/or Procedure Orders.

Proven experience providing break/fix support in a hospital or large health system environment.

At least one recent Epic go-live or major upgrade supporting inpatient or procedural areas.

Strong understanding of inpatient clinical workflows, including:

Ordering and managing procedures for inpatient units and procedural areas

Pre-op/pre-procedure workflows

Coordination with ancillary and perioperative departments

Hands-on experience working with ticketing/ITSM tools (ServiceNow, Remedy, Cherwell, etc.).

Excellent analytical and problem-solving skills with a structured, detail-oriented approach.

Strong written and verbal communication skills; able to work effectively in a remote, collaborative environment using Teams/Zoom/Chat.

Willingness and ability to work a flexible schedule and participate in an on-call rotation during go-live and stabilization.

Job Tags

Full time, Contract work, Temporary work, Immediate start, Remote work, Flexible hours, Night shift, Weekend work, Afternoon shift,

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